play exchange

play exchange App support

Contact
+91 6472814343

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The play exchange:

Q1: How to log in after installing the play exchange?

To access the app, enter your registered mobile number and verify the OTP (one-time password) that is sent to your phone. This secure method eliminates the need for a password or email login. Once verified, you can easily log in to the app.

Q2: What should I do if I am not getting OTP?

To initiate the process, first ensure your internet connection is stable and strong. Wait for a few moments after clicking 'send OTP', then retry if you don't receive the code within the given time frame. If you still encounter issues, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active phone number. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app, then you can log in and play without any problems. This should fix any compatibility issues with the updated app.

Most Asked Questions Related To Withdraw In The play exchange:

Q1: What is the minimum withdrawal amount in the play exchange?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming, and bonus collected money cannot be withdrawn. Users can only access the funds they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app. This includes saving your Aadhar card, UPI information, and bank details. Ensuring these details are up-to-date and accurate is essential for the verification process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, delays in payment processing may occur, requiring users to wait up to 24 hours. This delay can extend the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used in gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are withdrawable. This means the bonus itself is non-withdrawable, but winnings from it can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history for any update on your withdrawal request. If it's still pending, don't worry as the funds will be added to your wallet account within 24 hours. If you experience any further issues, you can contact their care centre for assistance.

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